Assignment Help Ace, as one of the leading, academic writing service providers take the concepts of provision of complete customer satisfaction very seriously indeed. For this reason, we believe that there are times when, in spite of our best efforts, our customers are still not satisfied with the work that we have delivered. This is when they would appreciate a revision of the work, and as a leading service provider, we try to ensure we meet the expectations of our clients.
- Assignment Help Ace will only be responsible for any work that is deemed irrelevant or not up to the mark according to the original instructions provided by the client.
- Customers may only apply for unlimited revisions should the content provided not be in keeping with the instructions provided at the outset.
- Any changes in the initial set of instructions will not be catered to as part of the revisions.
- All new and/ or revised set of instructions will be charged according to the nature of the work, the word count and the deadlines.
- All clients with orders of 250-5000 words may apply for free revisions within 15 days of delivery of the order. Post this period, all revisions will be charged accordingly.
- All clients with orders of over 5000 words may apply for free revisions within 30 days of delivery of the order. Post this period, all revisions will be charged accordingly.
- Clients with orders of 500-9750 words will get their revisions, three days after request for the same has been posted.
- Clients with orders of over 10000 words will get their revisions, five days after request for the same has been posted.
- Clients with order deadlines of 24 hours, may expect revisions to be submitted within 8-12 hours of posting for a revision.
- Clients with order deadlines of 48 hours, may expect revisions to be submitted within 24 hours of posting for a revision.
- Revision facilities will not be available on Sundays or public holidays.
You can reach our famously friendly and understanding customer care representatives by dialling our 24/7 helpline, 0203-034-1196. You can also get in touch with Assignment Help Ace by e-mailing us at firstname.lastname@example.org, or using our website’s Live Chat feature.